FAQ

Cancelling or changing orders. You can cancel your order within 60 minutes of submitting by sending an email to info@competitionkit.com. The subject line must read: CANCEL ORDER. Please include your order number. We are unable to make changes to an order once it has been submitted.

Payment. We accept Visa, MasterCard, American Express, and PayPal. Payments may be made by check, place the desired items in your cart, print the order summary with tax and shipping information and mail it with your check or money order to:

Competition Kit
5007 Miro
San Antonio, Texas 78253

Paying with multiple payment methods. At this time, we are not able to accept multiple payment methods.

Shipping. Orders leave the warehouse within 48 hours. That does not include shipping time.

Order Status. To check your order status, login to your account. You will also receive an email when your order ships. For additional information, please email info@competitionkit.com. For an immediate response, text your order number and request to 210-7484966.

Order Problems. If you experience a problem with your order, please contact our customer service team by emailing us at info@competitionkit.com.

Security. Ordering online is secure! Secure Socket Layer (SSL) encryption is used to protect every transaction between our servers and your computer.

Refunds, Returns and Exchanges. Refunds, returns and exchanges must be requested within 7 days of the delivery date. Request a Return Authorization number (RA#) by email at info@competitionkit.com. Include the return form emailed to you with your RA#. All merchandise must be unworn and have original packaging. Shoes must not be worn or have tanning product stains. Do not apply a shipping label directly on the shoe box, it will be refused. There are NO RETURNS on waist shapers. For fast processing, send an email to info@competitionkit.com with the tracking information and order number. Refunds, returns and exchanges are processed within 48 hours. You will receive a full refund, minus shipping fees. Send returns to:


Competition Kit
5007 Miro
San Antonio, Texas 78253

Product Availability. All items on competitionkit.com are in-stock and ready to ship.

Shipping Methods: We offer flat rate, $5 ground shipping within the US. Next Day and 2nd Day Air shipping can be requested by changing the shipping method from ground to air. UPS shipping rates will apply. International Shipping rates with be calculated by UPS or USPS.

Suggestions.
We would love to hear from you! If you have a product that would be an amazing addition or suggestions, please email us at info@competitionkit.com.